SHIPPING & RETURNS
Shipping Policy
Order Processing Time
All orders placed Monday to Friday are processed and dispatched the 3 days after the placed order. All orders placed during the weekend or on a public holiday will be sent from our warehouse 3 days after the first business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes
international Orders.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with
your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Return & Exchange Policy
Thanks for purchasing our products at www.triplile.com
In order to be eligible for a refund, you have to return the product within 15 calendar days of your purchase. The product must be in the same condition
that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method
you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.